Visit our Facebook Page!Visit our Instagram page!Follow us on Twitter!Subscribe to our YouTube page!Follow us on LinkedIn!Follow us on TikTok!

Reseller Support Services

OSM provides flexible support options to ensure that resellers can focus on what they do best.

Reseller Startup Services

The following service is offered by OSM Websites to assist our Resellers in getting projects finished quickly and customer sites launched smoothly.
Service Includes:

  • Calling/emailing Customer on behalf of Reseller
  • One time email setup for customer based on list provided
  • One time PC setup assistance with new email account
  • Domain setup and/or transfer (on transfers customer must have full admin email access)
  • SiteApex Training (1 hour phone or customer attending meeting)
  • Site Launch 


Reseller Support Services

The following service is offered by OSM Websites to allow our Resellers to focus on new sales following the successful completion and launch of a project.
Service includes:

  • Your own dedicated 1-800 number Canada and US calling
  • Branded Support "Thank you for calling Technical Support”
  • 7 X 24 online ticket system
  • 9am – 5pm EST phone support
  • Use of any customer supplied scripts for any technical, informational or billing related issues
     

Pricing Options:
Option 1: Pay as you Go
Option 2: Full Support Flat Rate
 

Outsourced Web Maintenance

No need to hire your own internal staff. Our Website Maintenance programs allow you to budget for a monthly Website Maintenance package and never again be surprised by an unexpected website bill. Better yet, the Website Maintenance Rates are significantly lower than our retail hourly rates.

 

Our Blog
February 3, 2023
The Best Local Facebook Advertising Agency, Quinte! Get Results Today! You see Facebook ads all the time! For food delivery services, local retail
January 6, 2023
7 Benefits of Hiring a Local Digital Marketing Agency For Startups! The New Year is here - full of fresh starts and exciting opportunities!