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Meet Our Staff

Josh Edwards

Title: Owner, CEO
As the new owner and CEO of OSM, Josh brings a fresh new perspective to the team. In addition to joining the OSM team 5 years ago as a sales & marketing consultant, Josh has 8 years experience working intensely with a broad range of clients and is a respected voice for innovation in a number of organizations and institutions

Dave Lawrence

Title: Product Development
With over 20 years of experience in designing, developing and deploying IT Systems, a Senior Technical Project Manager with a B.Math / computer science degree from University of Waterloo. Dave enjoys working directly with customers to create customized solutions that are unique to the needs of each situation he encounters.

Rachelle Provost

Title: Project Coordinator & Marketing Specialist
Rachelle brings experience in communications, customer service, and project management to our team. She loves working with clients to bring their projects and passions to life.

Her education includes a honours undergraduate degree in science, a diploma in public relations, and a master degree in management. She is a proud alumnae of Brescia University College, Western University, and Trent University.

Hobbies: Rachelle enjoys cheerleading, reading, gardening, and is a food fanatic.

Madelyn Clarke

Title: Marketing Strategist and Creative Coordinator
After graduating from the Advertising and Marketing Communications program at Durham College, Madelyn joined the team at OSM with great enthusiasm and dedication. With a passion for supporting dreamers in her local community and building brands that inspire, she brings fresh ideas and creativity to each and every project and client.

Hobbies: Madelyn loves reading, photography, music and supporting small businesses in her community!

Stephen Hermer

Title: Sr. Programmer / Analyst
Stephen has 17 years industry experience, with a varied work history that includes time in the Canadian Armed Forces. He earned several awards for his academic achievements at Loyalist College, graduating in 2000 with honours.

Hobbies: Stephen enjoys numerous hobbies, but spends most of his free time with a green iguana.

Mike Martin

Title: Sr. Programmer / Analyst, Change Control
Mike has been part of the OSM team for over 12 years after graduating in 2005 from the 3yr Computer Programmer / Analyst program at Canadore College. He provides over a decade of SiteApex expertise and works to maintain the stability of SiteApex.

Hobbies: Mike enjoys spending time with his wife & kids, playing music, PS4, hockey and cheering for the Toronto Maple Leafs.

Chauntel Perry

Title: Web Designer / Developer & Graphic Designer
Chauntel has over 8 years of experience in Graphic Design and Web Design/Development with an Advanced Diploma in Graphic Design from St. Lawrence College in Kingston.

Hobbies: She is an avid music listener and enjoys baking.

Scott Cantelo

Title: Senior Customer Care Rep
Scott has been part of OSM's customer service team for over 10 years, with vast experience in our SiteApex product, web hosting, domains names and all things tech.

Glenn Horning

Title: Sr. Account Manager & Hamilton Director
Working out of the Niagara office, Glenn has been designing and consulting on websites since 1999. His experience includes; software and database development, end-user experience, business marketing strategies, graphic design, authoring, and training.

Fatima Sirhindi

Title: Social Media Coordinator and Marketing Specialist
After graduating from McMaster University in 2019 with a double major in Communications and Film and a minor in Anthropology, Fatima joined the team at OSM with a passion for working with business owners. She loves learning, exploring local shops, and is always ready for an adventure.

Hobbies: Fatima loves finding new places to eat, new books to read or shows to watch. In her free time you can find Fatima at a gym or playing with her puppy!